Virginia ENT’s top priority is the health of our patients, and we are committed to preventing the spread of COVID-19 (the coronavirus).
Our offices are taking the precautions recommended by the Centers for Disease Control to provide a safe environment, including strict sterilizing procedures, limiting visitors during appointments, requiring a face covering or mask while in the office, and screening everyone prior to being admitted to our office. In addition to seeing patients in-person at our offices, Virginia ENT is now offering virtual visits to address many of your concerns from the comfort and safety of your home.
Patients with scheduled appointments
We ask that you reschedule your appointment if have symptoms including a fever, cough or shortness of breath and/or have family members who have a fever or cough. Please read below for details on how our COVID-19 restrictions and guidelines may affect your visit:
Anyone coming into the building is screened when entering by taking their temperature and being asked screening questions. We also require that all patients and accompanying parent/guardian wear a mask or face covering when coming into the office.
Limiting visitors to our offices
In an attempt to protect patients, their families, providers, and staff from the spread of COVID-19, we are working to minimize the number of people coming into our offices. We ask that adult patients do not bring anyone, including children, with them to their appointments. If someone arrives with extra people, we will work on accommodating the appointment by shifting it to telemed or rescheduling to a better time.
For adult patients:
Adult patients cannot have anyone accompany them to their appointment. Exceptions are made for patients that are disabled or have dementia or if the patient is coming in for a hearing aid evaluation or fitting appointment.
For pediatric patients:
Pediatric patients can only have one parent or guardian accompany them to their appointment. Children other than the patient cannot attend.
For patients who are having surgery at the Virginia ENT Surgery Center:
We require all patients and accompanying parent/guardian wear a mask or face covering when entering the office. Anyone coming into the building is screened when entering by taking their temperature and being asked screening questions.
Please read below for details on how our COVID-19 restrictions and guidelines may affect your visit:
- All surgeries, except for pediatric tubes or frenectomies, will require one negative COVID test with quarantine after the test and negative screening (temperature and symptom check) the morning of. If patient or accompanying guest has a temp of 100 degrees or more, or confirmed symptoms upon arrival for surgery, the case will be rescheduled.
- We are limiting the number of individuals that can accompany the patient into the center and into the pre-op area.
- Two individuals can come in with pediatric patients. Only one person can go back into the pre-op area with the patient.
- One individual can accompany adult patients into the surgery center.
We apologize for any inconvenience that this limitation may cause you. Please know that it is for the safety of all of our patients and staff that we ask for your cooperation.
Staff will confirm patient’s cell phone number at check-in, then the patient will be asked to wait in their car until they receive a phone call stating their exam room is ready. If a patient does not have a car to wait in, they can wait inside, but will be advised to keep a safe distance of 6 feet from other individuals in the waiting room.
If you have an upcoming appointment with us, but would like to reschedule it, please call 804-484-3700.
We appreciate your patience and understanding as we navigate this unprecedented event. The health and well-being of our patients and staff is our top priority.