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Office Hours
All offices are open Monday through Friday from 8:00 am to 4:30 pm.
A physician is on call 24 hours a day for emergencies. If you have an emergency, please call our office at (804) 484-3700. If your call is after hours, our answering service will page the doctor on call.
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Scheduling An Appointment
Appointments are made by completing the Schedule an Appointment form or by calling (804) 484-3700.
Patients are seen by appointment only. Patients with emergent problems will be seen on a priority basis. If you have an emergency situation, please let us know when you call the office.
Be sure to bring your insurance card, picture ID, referral (if required) and your co-pay to every appointment. If you are unable to keep a scheduled appointment, please notify us as soon as possible, but not less than 24 hours in advance of the appointment. There is a $25.00 charge if a patient misses an appointment and fails to notify the practice in advance.
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Referrals
If your insurance company requires a referral for you to see a specialist, please be sure to contact your primary care physician to obtain a referral. If you are unsure if your insurance company requires a referral please contact your insurance company directly. The phone number for member services is on your insurance card.
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Insurance and Billing
Appointments are made by completing the Schedule an Appointment form or by calling (804) 484-3700.
Patients are seen by appointment only. Patients with emergent problems will be seen on a priority basis. If you have an emergency situation, please let us know when you call the office.
Be sure to bring your insurance card, picture ID, referral (if required) and your co-pay to every appointment. If you are unable to keep a scheduled appointment, please notify us as soon as possible, but not less than 24 hours in advance of the appointment. There is a $25.00 charge if a patient misses an appointment and fails to notify the practice in advance.
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Special Financing Available
Virginia Ear, Nose & Throat and Total Hearing Care are pleased to announce that we offer financing with approved credit through Wells Fargo and CareCredit, the leaders in patient financing. Both programs offer flexible payment plan options.
There are several ways to apply for this program:
- Complete an application in our office (two forms of identification are required).
- Click on the Wells Fargo Financing or Care Credit link on the bottom of this page
We offer plans for every budget. Please contact our Business Office at 484-3702 to discuss an option that fits your needs.
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